We offer Muskoka Summers Spring Water and Morning Mist Steamed Distilled Water, Demineralized Water and Deionized Water. Most are available in various sizes and are sourced and purified to meet the highest quality standards.

Spring water is naturally filtered through underground rock and contains beneficial minerals. Distilled water is steam-purified to remove all impurities and minerals, making it ideal for appliances, detox routines, or baby formula.

Yes! Our water undergoes rigorous testing and quality control to ensure it’s safe, clean, and great-tasting.

Our spring water is sourced from Hillsburgh, Ontario.

We manufacture all of our distilled water in-house at Puretap to ensure purity and quality.

A Puretap representative will send you an email with your delivery date.

We deliver water across the Greater Toronto Area (GTA). If you're outside our delivery zone, we can obtain a quote from a trucking company. We also ship distiller parts across Canada.

Yes! You can place your order online or in-person. If you've ordered online, please go directly to our Shipping/Receiving area at the back of the building to pick up your order.

You'll receive an email confirmation once your order is ready for pickup.

When you re-order, the driver will pick up your empty bottles and deliver your new ones. Bottle refunds are processed the next business day after the driver has returned the empties to our facility.

We charge $10 + tax to pick up the bottles, or you can drop them off at our Mississauga location: 950 Verbena Road. Please go to the back of the building for returns. You’ll receive a voucher from the shipper to bring into the office for your refund.

Yes, all of our bottles are BPA-free and safe for reuse.

We’re committed to sustainability—from reusable bottles to environmentally conscious logistics.

Yes! We offer a selection of organic products, including maple syrup, honey, sea moss, and gift baskets—perfect for any occasion.

Yes, we work with certified suppliers to ensure all organic products meet top-quality standards.

Absolutely. You can manage your plan easily through your account dashboard.

You can check out as a guest, but having an account makes managing and tracking your orders much easier.

We accept credit cards, debit cards, e-transfers, and cash on delivery for local orders.

Billing is processed at the start of each subscription cycle. You'll receive an invoice via email, and payments can be set up automatically.

We deliver Monday to Friday. Orders placed before noon may be eligible for next-day delivery depending on your location.

Currently, we send email confirmations with your delivery date. Real-time tracking is not available yet, but we're working on it!

We offer free delivery for most areas within the GTA with a minimum order. For orders below the minimum or outside our zone, a fee may apply.

A refundable deposit of $10 per bottle is charged at the time of purchase.

Our driver collects the empty bottles during your next delivery. Refunds are processed once the empties are returned to our facility.

Lost or damaged bottles are subject to a replacement fee, which may be deducted from your deposit refund.

Clean the dispenser regularly using a mild solution of vinegar and water, and wipe down the exterior with a soft cloth.

Yes, we carry a variety of distiller parts and accessories. You can order them online or by contacting our customer service.

For assistance, please contact us at [email protected] or call our support team during business hours.

Our spring water comes from Hillsburgh, Ontario, and our distilled water is produced in-house using a steam distillation process.

Yes, our facilities and processes meet Health Canada and industry standards, and we work with certified suppliers for all organic products.

You can reach us by phone, email at [email protected], or via the contact form on our website. We’re available Monday to Friday, 8am to 4pm.

We aim to respond to all inquiries within 1 business day.