Refundable Bottle Deposit

Description

Refundable Bottle Deposit, Returnable Water Bottle Program | Puretap

The Refundable Bottle Deposit is a small returnable charge added to certain refillable water bottles. When you return the empty bottle to Puretap in good condition, the full deposit is refunded, keeping bottles in circulation and prices fair for everyone.

If you are buying refillable 11 L or 18 L water bottles from us for the first time, you will see a one-time deposit per bottle on your order. Existing customers who exchange empties pay no new deposit.

How the Deposit Works

• One-time charge per refillable bottle on your first purchase
• Refunded in full when you return the empty in good condition
• Keeps quality, food-grade bottles in continuous circulation
• Reduces single-use plastic across the GTA
• Standard practice across Canada’s reusable bottle industry

Who Pays the Deposit

• First-time buyers of refillable 11 L or 18 L bottles
• Customers who lose or damage a bottle and need a replacement
• New subscribers to our home or office delivery program

Deposit Details

• Charge type: One-time refundable deposit
• Refund: Returned in full when empty bottle is returned
• Eligibility: Bottle must be intact and clean
• Applies to: Refillable 11 L and 18 L Puretap bottles

How to Return Your Bottle

• Return at our Mississauga warehouse during business hours
• Drop off with your Puretap delivery driver on next delivery
• Refund processed back to your original payment method or as account credit

Why We Use a Deposit System

The deposit keeps our refillable bottles flowing back to the warehouse for cleaning, inspection, and refilling. It is a small step that adds up to a lot less waste across the GTA, and our customers appreciate that bottle quality stays consistently high.

Frequently Asked Questions

Will I be charged the deposit on every order?
No. The deposit is per bottle, charged only when you take a new bottle into circulation.

How do I get my deposit back?
Return the empty bottle in good condition to our warehouse or your delivery driver.

What if my bottle is damaged?
Damaged bottles may not be eligible for a full refund. Call us to discuss.

Questions about your bottle deposit? Contact Puretap and we’ll sort it out.